Privacy Policy
Last updated: 2026
Wetar Building Materials Trading Co. L.L.C. (“Wetar”, “we”, “us”) respects your privacy. This policy explains what personal data we collect through this website, why, how it’s used, and the rights you have over it under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”).
What we collect
- Contact and quote forms (Contact page, “Get a Quote”, blog comments): name, email address, phone number, and any project details you choose to include (location, flooring type, timeline, budget).
- Cookies and similar technology: see Cookies below.
- Usage data: if analytics is enabled (Google Analytics 4), anonymized/aggregated site-usage statistics such as pages visited and referral source.
We do not knowingly collect payment card details, government ID numbers, or other sensitive categories of personal data through this site.
Why we collect it
- To respond to enquiries and prepare quotations.
- To deliver the services you request (consultancy, supply, installation, after-sales support).
- To send transactional emails related to a submitted enquiry.
- To protect the site against spam and automated abuse (bot-detection on our forms).
- To understand aggregate site usage and improve the site, where analytics is enabled.
Legal basis for processing
We process personal data submitted through this site on the basis of your consent (submitting a form) and, where a quotation proceeds to a project, to take steps necessary to perform a contract with you.
Who we share it with
- Internal CRM: enquiry and quotation details are stored in Wetar’s internal customer relationship management system, used by our sales and operations team.
- Email delivery provider: transactional emails (quote confirmations, password resets for staff accounts) are sent via a third-party email service.
- Bot-protection provider: form submissions are checked by Cloudflare Turnstile to filter automated spam; this may process your IP address and browser signals.
- Analytics provider: if enabled, Google Analytics processes aggregated, anonymized usage data.
We do not sell personal data to third parties.
Data retention
We retain enquiry and quotation data for as long as needed to respond to your request and, where a project proceeds, for the duration of the business relationship and any period required afterward for accounting, warranty, or legal record-keeping purposes.
Cookies
This site uses a small number of cookies/local storage entries:
- Essential: to remember that you’ve responded to the cookie banner.
- Analytics (only if you accept, and only where enabled): to measure site usage.
You can decline non-essential cookies via the banner shown on your first visit, or clear your browser’s storage at any time.
Your rights under the PDPL
Subject to the PDPL’s conditions and exceptions, you have the right to:
- Request confirmation of whether we hold personal data about you, and access it.
- Request correction of inaccurate data.
- Request erasure of your data, where applicable.
- Object to or restrict certain processing.
- Request data portability.
- Withdraw consent at any time, without affecting processing carried out before withdrawal.
- Lodge a complaint with the UAE Data Office if you believe your data has been processed unlawfully.
To exercise any of these rights, contact us using the details below.
Contact us
Wetar Building Materials Trading Co. L.L.C. Office 143, Al Fahad Building #4, Damascus Street, Al Qusais Industrial 2, Dubai, UAE Email: [email protected] Phone: +971 4 254 6557
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date above reflects the most recent revision.